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  • Cheng Jun Koh: Yes We Did Speak To The Cardboard Collectors

    Cheng Jun Koh: Yes We Did Speak To The Cardboard Collectors

    “What you cannot defend, doesn’t belong to you”

    Looking at the comments of the past 24 hours, some referred to my team through our friends, one would have thought that we had committed atrocities and transgressions of the worst nature.

    It would be fine leaving the situation as it is; we came across encouraging feedback and were heartened by many who appreciated the hard work of the team. It is expected that certain perennial anti-establishment pages will misconstrue and exploit the issue for their agenda. But it is when the tsunami of negativities started to influence even neutral sources that I believe we should offer more people a glimpse into our project.

    We are group of students from different JCs, polytechnics and universities, brought together by Youth Corps Singapore (YCS), a movement that supports youths keen to serve the community. Apart from our team, there were also other teams formed during the induction programme. Under the programme, we had a list of different projects to choose from; we eventually settled on cardboard collection due to its enduring presence in our society – “Why are there still cardboard collectors in our first world country? Who are these people who are slogging away under inclement weather in our neighbourhoods?”

    We strived to find out more about them, and we did. This was in January, and we had already started planning about how to approach the cardboard collectors at Veerasamy Road (a scope defined by YCS together with our community partner—Social ServiceOffice @ Jalan Besar). We began with a pilot study of the situation, interviewing residents staying in the vicinity (knocking on doors unit by unit) and talking to shop owners (who provide the cardboards that collectors pick up daily).

    What we gleaned from the residents included road safety concerns,and we’ve also read about cardboard collectors who had to resort to sleeping on the streets to look after their cardboards overnight. We started working onsolutions that could alleviate these perceived problems – including installation of signboards to caution drivers and providing storage spaces forthe cardboards.

    All these while consistently engaging the cardboard collectors and allowing them to get accustomed to our presence.

    We acknowledged the need for a long-term solution; one that would perhaps get them off the streets, but in the short-term, we wanted to respect and support them in what they are doing and making it safer for them.

    It is not long after we realised that the collectors are reflecting the same sentiments as some of our previous interviewees. The collectors do not seem to welcome a storage area, or signalers that they could attach to their trolleys; they have been doing this for years and will not change their long-ingrained habits just because we tell them to. This is the moment when we realised that this community has diverse needs, each collector have their story to tell and implementing a blanket “solution” to problems we perceived to exist, would truly be an ostentatious form of “wayang”. We eventually discarded the idea and embarked on a needs analysis research as proposed by SSO.

    The team talked to close to 45 cardboard collectors over a 2-month period, including many young foreigners in the trade. We eventually narrowed our interview pool to 13 collectors, on the criteria that they are Singaporeans/PRs aged 55 and above, as suggested by SSO to be the most vulnerable group. This would be the first study of its kind. The questions would focus on health, financial status, social and family support of the collectors.

    These are our main findings:

    1.    Most cardboard collectors do it for the money (no doubts about it).

    2.    Minority does it for other reasons – form of leisure/exercise, recycling (small but exists).

    3.    Most hold another job (in orderto earn enough/have other sources of income security, depending on how you seeit).

    4.    Most are financially able tosupport themselves/deny the need for assistance (again, depending on how you see it).

    5.    Most are supported/offeredsupport by their families, including a few who do not want their families to know,as they do not approve.

    6.    Cardboard collectors are facing competition from younger foreigners.

    Yes, we met an isolated case of one who stays in landed property. But no, we will not generalise to say that most are not in it for the money. A few shared with pride on how their children have gone overseas for studies or are enrolled into local universities, and despite their financial support and objection to cardboard collection, they prefer to continue working as they’ve been doing it for years and would like to continue seeing their friends/as aform of exercise. Not less than a handful cited flexibility and freedom of this job as the reason behind. We’ve also met one who griped about CHAS and itsinadequacies as she did not know which clinics were involved in the scheme and went to the wrong one. Some lamented about the rise in foreigners competing forcardboards.

    In essence, we uncovered diverse reasons for cardboard collecting,which is a surprise as we initially thought ALL are in it for the money. Butwithout doubt, the vast majority is in it for the money. However, most are consistent in saying that they do not require assistance. We do not know whether this is due to their resilience and independent streak or there other reasons that theyare unwilling to share. This would require more follow-up investigations.

    We presented the facts as it is to Minister Tan at MSF HQ, but werepleasantly surprised when he suggested visiting the scene for himself. Contrary to some suggestions online, the only “sweeping” of the place was done by Minister Tan’s lone security personnel as per the norm. The team was worried that there would be very little to none cardboard collectors on that day; the team had gone down on many occasions and on some days not found any collectors. There was no way of contact beforehand with the collectors and most of them do not have their personal form of contact or are unwilling to share. I hoped for more collectors to be present so that the Minister would have a higher chance of meeting the truly needy ones and offering assistance. The Minister checked their ICs against the record and together with briefing by SSO, had hopefully gotten a better insight into thesituation.

    Throughout the process, our team served to be the bridge between the collectors and the SSO officials. The complexity of the issue meant that it took longer than expected.

    It was all worth it though, and especially heartwarming when the collectors start recognising you and initiate the morning greetings.

    We acknowledge that there are limitations to our research; not least self-selecting bias as those who shared may not be reflective of the entire base; results may differ for collectors in another area etc. But we hope that our research will not be swept under the carpet amidst the cacophony of noises and accusations of political posturing, just like how this social issue of cardboard collecting should not be brushed away as irrelevant, but one that inspires more in-depth studies by other interested parties. We hope that more would be encouraged to participate in looking for ways to help and not be put off by the negativities.

    Perhaps it is the election fervour, or the lack of civic society institutions in the past that resulted in today’s association of all grassroots activities with the government. But as the title suggests, the research is a culmination of OUR project, a team of 7 members from various institutions, and we are not political pawns that can be manipulated for reasons other than the genuine desire to serve the community.

    Thank You

     

    Source: Cheng Jun Koh

  • Bishan-Toa Payoh Town Council Wanted To Disrupt Water Supple On Eve Of Hari Raya

    Bishan-Toa Payoh Town Council Wanted To Disrupt Water Supple On Eve Of Hari Raya

    A reader Siti Saad residing in Block 136 Bishan Street 12 got a rude shock when she received a mailer from Bishan-Toa Payoh Town Council that informed residents there will be disruption of water supply on 16 July 2015 between 9 am to 5.30 PM for works to replace water pipes.

    Ms Siti Saad believe this is insensitive of Bishan Toa Payoh Town Council as the date of disruption falls on the eve of Hari Raya when Muslims Singaporeans will be making preparations for the festive season.

    She urged the town council to reconsider the choice or date and remarked if this will happen during “Chinese New Year” or Christmas and ended her comment with hashtags #marginalizedmalays #sg50.

    Fortunately, the MP in her area Mr Wong Kang Seng was informed of the incident and promptly took remedy actions. He subsequently notified her that the replacement works will be carried out at a later date.

    Prior to the reply from Mr Wong, unhappy Singaporeans gave their opinions and assumptions of the incident.

    Do you think Bishan Toa Payoh town council could have done better?

    Source: www.allsingaporestuff.com

  • Why We Shouldn’t Take ‘Cardboard Collectors’ Comments At Face Value

    Why We Shouldn’t Take ‘Cardboard Collectors’ Comments At Face Value

    How much do we know about the cardboard collectors we see on the street, pushing along loaded trolleys, backs hunched? Recently Minister of Social and Family Development (MSF) Tan Chuan-jin accompanied a group of students to meet box collectors at Jalan Besar. Yet his findings has raised eyebrows among other volunteers.

    Reading his post reminded me of a cardboard collector I’d met last year. It was raining when we met her, and she wasn’t going to get very far walking alone pushing her trolley in that downpour, so she agreed to sit down with us at a coffeeshop for a chat.

    She’d earned just a couple of dollars that day. She said she wasn’t one of the regular ones because she couldn’t go around collecting cardboard all the time; her husband was sick and needed to be taken to the hospital, and couldn’t be left alone too long when they were at home. His trips to the hospital had become more and more frequent, but it was being deducted from Medisave, she said. Then she dropped the bomb: the last time he’d been to hospital, they’d been told that he had less than $20 left in his Medisave account.

    The social worker at the hospital had offered to help them apply for financial assistance to pay for future medical bills, but her husband had refused. We made the offer again to her at the coffeeshop that rainy afternoon, but the little old lady hunched over the table was stubborn and resolute. “My husband doesn’t like this sort of thing,” she said. “If you apply they will go through all your private things and ask you so many questions.”

    She left us to hurry home the minute the rain ceased, leaving us worried but with no way to contact her. She had a phone number at home but didn’t want to give it to us; she said she didn’t want to inconvenience us, but she probably meant that she would prefer privacy to help from volunteers she barely knew. “It’s okay, we can manage,” she said as she pushed her little trolley home.

    It’s okay.

    “The normal perception that all cardboard collectors are people who are unable to take care of themselves financially is not really true,” wrote Tan on his Facebook page. “There will be some who do this as their main source of income. Some do so to supplement what they have. Some prefer to earn extra monies, treat it as a form of exercise and activity rather than being cooped up at home. They do this to remain independent, so that they can have dignity and not have to ask their families for help.”

    There are terms and standards that we need to be mindful of when we speak to people – very often our different life experiences give us very different concepts of what things mean. “Okay”, compared to what? “Prefer”, but what are they preferring this to?

    It’s like when we ask migrant workers if they are “satisfied” with their time in Singapore. To us, satisfaction probably means a steady income, comfortable lodgings, an occasional Koi bubble tea or llaollao yoghurt.

    But a worker from India once told me that he was “satisfied” even though he earned only $450 a month, with $50 of (totally illegal) “savings” deduction, worked long hours with compulsory overtime and only had one day off a year. But he was satisfied because at least he was getting $350 to send home to his family (saving $50 for himself for a whole month) – it was better than being back in his village with little to no work at all.

    Yes, I’m satisfied. It’s okay. This is good exercise for me, better than staying at home.

    It’s important to be able to make the distinction between people actually being treated with dignity, and people trying to maintain their dignity while in a bad situation.

    Nafiz is the founder of the Happy People Helping People Foundation, a group of volunteers who regularly organise Extend the Feast, which provides cardboard collectors as well as other elderly poor with food and donated rations such as rice, Milo and biscuits.

    “In Toa Payoh Lorong 8, the box collectors are earning just 10 cents per kilogram,” he said. “And that’s considered a good rate, because we know of a box collector who pushes her trolley of cardboard boxes from Whampoa all the way to Toa Payoh Lorong 8 just because in Whampoa, the karung guni man is only offering eight cents per kilogram. And how much does she earn per day? On some days, $4 to $5.”

    “These people are resilient. They want to earn their own money, despite their age. But if given the choice, of course they want to spend their remaining days not having to work so hard doing such jobs. Unfortunately, many have no choice. Singapore is a very very expensive place for most of us, what more those of their age,” Nafiz added.

    There’s pride involved, too. The elderly cardboard collectors I’ve met were willing to admit that it was a tough job, but few would admit to needing help.

    “If you are an old box collector, would you, when interviewed, openly say that your own son is not giving you food that’s why you need to scavenge for boxes? I doubt so. Mothers will still protect and not shame their children openly to strangers. These people are very resilient. They do not want to show that they are too old and need help,” Nafiz said.

    Yes, we should open our minds and learn more about the cardboard collectors who toil day after day under the Singaporean heat to pick up newspapers, tins and scraps of cardboard. Yes, they are deserving of respect and admiration for their strength. But we shouldn’t romanticise their self-sufficiency, absolving ourselves of all responsibility at the same time.

    Just because someone says he or she is all right, managing, satisfied, doesn’t mean we don’t examine the conditions in which they live and work. Just because an old lady might say she is doing all right and just pushing this trolley with 10 kilos of cardboard “for the exercise” doesn’t mean we don’t ask ourselves why, in a country as prosperous as Singapore, an 80-year-old is doing this at all. How likely is it that cardboard collecting was her first choice in daily exercise?

    Social welfare has thankfully been extended over the years in Singapore. Yet there are core presumptions that remain unquestioned, from the dignity of self-sufficiency to the need to rely on family and relatives first, leaving state support as a last resort.

    But the state can provide support without reducing the dignity of those who need it, particularly by creating structures that help everyone even before the situation gets dire. Provisions like universal healthcare would lessen huge burdens and anxieties – the husband of the little old lady mentioned at the beginning of this article would not have had to feel humiliated by means-testing or justifying his need for financial support to a social worker, because his healthcare needs would already have been taken of.

    It was good of the minister to reach out to the cardboard collectors. But he shouldn’t be so quick to take their comments at face value. There is much that we can still do to help the vulnerable in society, and we shouldn’t wait for them to ask.

     

    Kirsten Han is a Singaporean blogger, journalist and filmmaker. She is also involved in the We Believe in Second Chances campaign for the abolishment of the death penalty. A social media junkie, she tweets at @kixes. The views expressed are her own.

     

    Source: https://sg.news.yahoo.com

  • Five Injured, Three Arrested In Plaza Low Yat Incident

    Five Injured, Three Arrested In Plaza Low Yat Incident

    KUALA LUMPUR — Police arrested three more people this morning (July 13) following fresh fights that broke out after midnight outside Low Yat Plaza in Kuala Lumpur, Malaysia, which reportedly left five people injured – three of them believed to be journalists.

    Several news portals reported the early morning ruckus to be a continuation of tensions at the popular tech mall in the city’s golden triangle area that started following a disagreement in a smartphone store between a customer and the shop’s employees.

    Citing an eyewitness, local news agency The Star Online reported a group of 50 to 60 men storming into a food outlet near the mall and beating up the patrons with motorcycle helmets around midnight.

    Five were reported injured, with three said to be media personnel including a photographer and a journalist who attempted to protect the cameraman from the mob.

    The Star Online also reported two riot police vehicles were deployed to the scene at about 1am, and added that sounds of explosions were heard at the area.

    Another news portal Malaysiakini reported that several roads leading to Low Yat Plaza were sealed off following the latest fight.

    Three individuals were arrested in the latest commotion, national news wire Bernama reported, citing city police chief Tajudin Md Isa who said the trio were aged between 22 and 25.

    They were detained for provocative acts during a gathering outside the plaza, the policeman was reported saying but did not elaborate.

    Rumours of the incident have been spread on the Internet, with some describing the fights as racial.

    However, police have repeatedly said there was nothing racial in the melee.

    “I assure that the police will carry out investigations which are transparent and fair to both parties.

    “The public is advised not to listen, believe or spread rumours on social media. Rely on the police for information,” Mr Tajudin was quoted saying by Bernama today.

    Yesterday, Bernama reported police had arrested a 22-year-old local man believed to be involved in a brawl that happened at 7.38pm.

    According to the news agency, the suspect was caught by security guards at the complex for allegedly stealing a mobile phone and handed to the police.

    However, the youth later contacted his friends who reacted by heading to the store where the attempted theft allegedly happened and assaulting the shop workers and damaging the store with losses estimated at RM70,000 (S$24,915), Bernama reported.

     

    Source: www.themalaymailonline.com

  • Stark Differences Between Hong Kong’s MTR And Singapore’s MRT

    Stark Differences Between Hong Kong’s MTR And Singapore’s MRT

    Earlier this year, CNN looked at why Hong Kong’s Mass Transit Railway (MTR) is so successful. CNN described MTR as the “most envied metro system” in the world (‘Hong Kong’s MTR: Taking a ride on the world’s most envied metro system‘).

    MTR was established as a public entity in 1973-74 before it was privatized and listed on the Hong Kong stock exchange as MTR Corporation Ltd in 2000. At the time, the Hong Kong government sold its stake in public utilities, with the aim of reducing expenditure and boosting overall efficiency. But the government remained majority shareholder of MTR Corp.

    MTR is both competitive and profitable, and able at the same time to serve the Hong Kong public efficiently.

    99% on-time performance

    “Hong Kong’s MTR is one of the best designed, best operated and most successful metro systems in the world,” said Robert Cervero, professor of city and regional planning at UC Berkeley.

    The system is world class in terms of finance, operation service and transit-property integration, says Jin Murakami, an associate professor at City University of Hong Kong.

    Hong Kong’s MTR carries more passengers (more than 5 million) than London’s subway and almost the same number as New York’s. This is despite Hong Kong having less track than London and New York.

    Figures show that MTR runs about 20 hours and 8,000 train trips per day, and it boasts a staggering 99.9% punctuality rate.

    In the first half of last year, MTR ran for 120 consecutive days without a single delay over 8 minutes, establishing a record for the company, if not the world.

    In contrast, there have been 60 over breakdowns and delays over the past 2 years for Singapore’s MRT, since LG (NS) Desmond Kuek took over SMRT Corp from his predecessor, Saw Phaik Hwa:

    The latest Singapore train service disruptions on Tuesday (7 Jul) affected 250,000 commuters at all 54 MRT stations on both the North-South Line and East-West Line, with many commuters taking their frustrations online, scolding SMRT – which runs both lines – and Desmond Kuek its CEO.

    MTR helps London Overground enhance its punctuality

    MTR’s reputation as one of the world’s top metros has attracted many international clients seeking its expertise.

    MTR now operates the London Overground, 2 lines of the Beijing Metro, as well as parts of the Shenzhen and Hangzhou Metro systems in China, the Melbourne Metro in Australia and the Stockholm Metro in Sweden.

    In 2014, it won a contract for a new rail project in Sydney. As part of the US$6.5-billion deal, MTR will deliver and operate the Australian city’s North West Rail Link, the largest public transport project in the country and its first fully automated rapid transit network.

    MTR also provides consultation services to railway networks around the world. According to a 2013 Wall Street Journal report, these overseas operations have improved both the network’s punctuality at home, as well as its profitability. London Overground enhanced its punctuality from 88.4% in 2007 to 96.7% in 2013 after MTR took over its operations for a year.

    Will the PAP government consider engaging MTR to help LG (NS) Kuek and his cohort of SAF officers? Or perhaps PAP thinks that SAF scholars and soldiers are better?

    Continual investment in maintenance, upgrades and renewals to train system needed

    Another key to MTR’s success in keeping Hong Kong’s subway in tip-top conditions is its willingness to continuously reinvest profits back into its MTR system.

    “A railway requires ongoing investment and a lot of resources in order to keep it in tip-top form,” said Jacob Kam, the operations director of MTR. “Even for a system considered state of the art, in 10 years time, everything – signaling systems, urban railways – will have changed.”

    Each year, US$645 million is invested in maintenance, upgrades and renewals to the MTR system. It’s a significant amount compared with many other cities and systems, said Prof Cervero.

    In contrast, during the public inquiry in May 2012 into the major train breakdowns occurred in Dec 2011, previous CEO Saw Phaik Hwa became defensive when the COI questioned her about SMRT maintenance budgets.

    AGC presented data showing SMRT did not raise its maintenance budgets in nearly 10 years since 2002, despite rising ridership, more frequent train runs and ageing assets. Ms Saw then stoutly defended the SMRT’s maintenance regime. She said SMRT had not only met, but exceeded, maintenance standards set out by rail manufacturers and the LTA. She claimed that money spent on mid-life upgrades for the trains had actually helped in saving maintenance cost.

    When it was pointed out to her that the upgrades were mainly for the train cabins and air-conditioning units, Saw then said parts such as wheels and propulsion systems are “upgraded continuously” and are “changed on a regular basis.”

    “If there is any need to upgrade, anything in the system, it would have been,” she added. Saw also blamed the new trains for the spike in train faults. The new trains were a source of bugs, she said. One of the COI panelists, Prof Lim of NTU, cited an SMRT internal report showing a 20% drop in maintenance cost per kilometer operated. Saw replied “that could be wrong numbers” or “errors in the parameters”.

    She said the events that triggered the train breakdowns on Dec 15 and 17, 2011 were unprecedented. The trains stopped because a section of the electrical ‘third rail’ had dropped off after several support claws were dislodged. No power was being supplied to the trains. She said that nothing like that had happened before. Prof Lim then pointed out that the ‘third rail’ did sag in 2010 and before 2006. Saw said management was not aware of the seriousness of the events because the dropped claws were reinstated. To that, Prof Lim retorted, “You knew the risks, and you didn’t do enough. You implemented cable ties.”

    High-tech tools to aid operations

    MTR also invests and employs a range of high-tech tools to aid operations.

    After the last trains depart from stations at about 1 a.m., more than 1,000 workers spring into action to maintain the system.

    “Because of the high demand for track space and the small amount of down time, we need to quickly move engineering trains, deliver materials and provide space for people,” said Mr Kam. “We have an A.I. system that helps us optimize the use of space in a limited time.”

    The A.I. program was specially designed and built for the MTR. “We also apply a lot of radio-frequency identification technology that helps monitor the condition of the trains and machinery and gives us an early warning in case of potential problems,” he explained.

    Infrared monitors on tracks are used to detect cracks too small for the human eye to detect.

    “We use man to do what machines can’t do, and machines to create efficiency and accuracy that’s beyond the reach of man,” said Mr Kam, summing up a principle that’s made Hong Kong’s MTR the envy of the world’s mass transit systems.

    In the case of Singapore, it sounds more like a case of “What’s wrong with collecting more money?”

    This is specially so on hearing what was revealed by the COI in 2012 that SMRT did not raise its maintenance budgets in nearly 10 years since 2002, despite rising ridership, more frequent train runs and ageing assets. In fact, COI reports showed that there was a 20% drop in maintenance cost per kilometer operated by SMRT.

    A former SMRT staff even told TRE that many of the experienced engineering staff were “forced to retire” under the pretext of reorganization during Saw Phaik Hwa’s time. Apparently, these experienced engineering staff were deemed too “expensive” and their salaries would eat into SMRT’s profits.

    He said, “I can tell that during Saw’s time many veteran ASP Trains were forced to retire under the pretext of Re-Org. Those officers with decades of rail experience were considered too costly. They hired younger and fresh diploma holders without rail experience but cheaper and with few benefits especially medical and leave benefits.”

    What caused SMRT to degenerate into a “money worshiper” at the expense of public service?

     

    Source: www.tremeritus.com

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