Tag: AHPETC

  • Pritam Singh: Managing Agent’s Staff Not Privy To Tender Process

    Pritam Singh: Managing Agent’s Staff Not Privy To Tender Process

    The couple who own FMSS Solutions and Services (FMSS), the company appointed as Aljunied-Hougang-Punggol East Town Council’s (AHPETC) managing agent, may hold top appointments in the town council, but they are not involved in its tender decision-making processes, Aljunied GRC Member of Parliament (MP) Pritam Singh said today (Feb 13), as he addressed the conflict of interest raised in the Auditor-General Office’s (AGO) audit of the beleaguered Workers’ Party-run town council.

    The AGO’s audit report had highlighted AHPETC’s failure to properly disclose and assess safeguards to address the potential conflicts before it entered into agreements with FMSS.

    Mr Singh, who is also the vice-chair of AHPETC, said: (The) “decision-making to award the tender in such a case would … be the sole remit of the Tender and Contracts Committee.”

    None of the staff at FMSS is privy to the evaluation or the decision-making process, he said. The secretary of the town council, Mr Danny Loh, and the general manager, Ms How Weng Fan, were not involved in this process, which Mr Singh stressed was conducted in “strict adherence” to the Town Council Financial Rules.

    Today, Mr Singh and his WP colleagues, Hougang MP Png Eng Huat and Punggol East MP Lee Li Lian, took turns to address some of the lapses flagged by the AGO and tried to assure the House that AHPETC was already setting things right.

    For instance, the town council had, in May 2013, paid back in full about S$18.6 million owed to the Housing and Development Board (HDB) for lift upgrading work, Mr Singh said.

    He added that those expenses were not recorded in the town council’s books in the earlier years because it had a dispute with the HDB over the amount that should be recognised.

    The AHPETC also “duly reversed” several incorrectly stated figures in its books, said Mr Singh, including a S$110,375 figure it believed it should have received from the Inland Revenue Authority of Singapore — an error that was corrected last May.

    After the 2011 General Election, staff of the previous managing agent in Aljunied GRC, then a PAP ward, resigned.

    As they were familiar with the handling of financial documents, their resignation meant the town council lost “a lot of institutional knowledge”, Mr Singh explained.

    He acknowledged that the handover of records from the previous town council management could have been better managed, but added that proper handover procedures were now in place.

    To strengthen internal controls, closed-circuit television cameras have also been set up to monitor the town council’s reception area to detect unauthorised access to its mail, said Ms Lee.

    All cheques received are scanned and saved on a central server and those not banked in by the end of each day are placed in a safe, she added.

    Mr Png said AHPETC has made “incremental improvements” to its computer system over the years. Contrary to the AGO’s findings, he asserted, AHPETC has a “live and up-to-date” system to track every financial transaction in a resident’s account, including arrears in service and conservancy charges.

    Dismissing the insinuation in media reports that AHPETC’s secretary and the general manager, both owners of its managing agent, were pocketing monies paid to the town council,

    Mr Singh reiterated that the recurring payments were necessary “to keep (the) town running, (or) else rubbish will pile up three-storeys high and lives will be endangered if residents are trapped in the lifts with no rescue effort carried out in the shortest possible time”.

     

    Source: www.todayonline.com

  • Former Malay Employee Of FMSS Alleged Discrimination By Malaysian-Chinese Bosses

    Former Malay Employee Of FMSS Alleged Discrimination By Malaysian-Chinese Bosses

    Salam admin Rilek1Corner …

    I worked for worker party management agent FMSS before. I help out with admin work but I cannot stay long there.

    Tak bleh tahan people there …

    I am not racist. I got many good friends who are Chinese. Singapore is multiracial and different race must respect one another.

    But I was unhappy when I working with FMSS. They discrminate us Malays because the senior people there and the supervisors there are all Malaysian Chinese…

    my collicks who are Singaporeans also cannot tahan the Malaysians inside there…and many quit. We kena bossed around and they always raise their voice on us show no respect. . there was singapore versus malaysia mindset..not healthy. The malaysia people only hang out and lunch by themselves and never join us Singaporeans..

    Not only fmss managment side with Malaysians chinese working there…FMSS is also racist cos they treated Malay staff differently … i got to know this because i doing same work as my chinese collick (i repeat here that I am not racist..), and i more experienced and i guided her as her mentor… but her salary was $200 dollar more …

    this is not fair. i am not the only Malay staff with same experience…got lower pay compared to peers doing same job …

    i told my friends about my encounter inside fmss but they told me to tahan abit more because this is a job. some friends dont belief me because WP outside appear very good fight for singaporeans. but people dont know Faisal manap got no authority inside fmss to help us Malays because he not involved in town council work… the person who hold power inside fmss is sylvia lim like the chinese empress dowager..the FMSS management respect her and very scared of her…

    i already quit from FMSS…stop my suffering…they same as pap…very money minded…

    there’s a malay saying, gajah sama berjuang, pelanduk mati ditengah-tengah…what to do…just my luck

    Nurul - FMSS Comment

    nurul

  • The Parliamentary Debate On AHPETC

    The Parliamentary Debate On AHPETC

    National Development Minister Khaw Boon Wan moved a motion in Parliament on Thursday (Feb 12) to “note with concern” findings from the Auditor-General’s Report on the Aljunied-Hougang-Punggol East Town Council’s (AHPETC) financial accounts.

    Mr Khaw noted that “AHPETC have not submitted their reports on time ever since their formation in 2011”. The first report, delivered after a delay of more than four months, was a qualified one, with the Auditor making a “Disclaimer of Opinion” – which means that the auditors are unable to state that the financial statements provide a true and fair account of the TC’s financial position, said Mr Khaw.

    ‎AHPETC‬’s reports for financial year 2012 were also submitted after a delay, and the auditor also submitted a Disclaimer of Opinion, noted Mr Khaw. There were nine new issues of pressing concern, in addition to four areas identified by the auditor in the previous year, which remained unresolved contrary to AHPETC’s assurance to MND, he added.

    As stewards of public funds, all Town Councils must keep proper accounts and records, and maintain adequate control over their assets, said the minister.

    The AGO’s report is a “sad commentary” on the state of affairs at the AHPETC, said Mr Khaw. The AGO found that “AHPETC’s financial and accounting processes and systems are unreliable and their accounts, inaccurate”, he added.

    “Things can only get worse” because the bulk of the AHPETC’s lift replacements – about 90 per cent of its 1,870 lifts – are due after 2025, said Mr Khaw, as “if it continues to miss contributions to its sinking fund, the residents will eventually be living in blocks where lifts are unsafe or unreliable, and other infrastructures often break down”.

    AHPETC needs to build up its sinking fund, said Mr Khaw: “There is always the temptation, when a Town Council is financially strapped, to postpone saving, and say it will make up the shortfall later, or worse, to put its hand into the cookie jar, to draw from the savings to satisfy immediate needs.”The Town Council also did not “adequately manage the conflicts of interests of related parties arising from ownership interests of its key officers,” said Mr Khaw. “It was very convenient. Husband issued payment voucher, wife issued payment.”

    Mr Khaw said the AGO’s report showed that AHPETC has close to S$27 million worth of contracts with its two related parties, FMSS and FMSI, and of these, close to S$6 million was given without tender.

    “AHPETC’s repeated failure to do so shows a disregard for its obligation to account to its residents; and also disregard for this Parliament of which the AHPETC’s Chairman, Vice-Chairmen and their fellow MPs have solemnly sworn to serve in,” said Mr Khaw.

    The Auditor General’s findings confirm that something is “seriously wrong” at the Town Council, said Mr Khaw: “They paint a picture of financial mismanagement, incompetence and negligence in corporate governance.”

    Mr Khaw said that by law, Councillors and Members of Parliament are “ultimately responsible” for everything in the Town Council, and they cannot delegate their responsibility away to the Managing Agent, or others. But “throughout the AHPETC saga, we have found the MPs running the AHPETC to be evasive, unresponsive and misleading,” he said.

    “Financial incompetence aside, failure to carry out critical cyclical maintenance work is an even graver safety concern,” said the minister, highlighting the six-month delay of AHPETC’s FY2013 cyclical maintenance works report.

    On the appointing of a related party, FMSS as a Managing Agent, Mr Khaw asked: “Why did AHPETC not disclose these related party transactions and take steps to prevent the risk of abuse when the companies it gave contracts to were owned by its key officers?”

    He also questioned what the MPs of AHPETC were doing “throughout this sad saga”, saying that the MPs of AHPETC were consistently “side-stepping and avoiding responsibility”.

    MND’S FOLLOW-UP

    MND expects AHPETC to follow up and remedy the problems and weaknesses listed in the AGO Report, said Mr Khaw. MND has withheld the FY2014 S&CC grant from the AHPETC. The money has been put aside in a separate deposit account, and will be paid out after the problems are fixed.

    The Ministry will also address the weaknesses in the current Town Council regulatory framework. “We can no longer take the light touch and assume that all MPs running Town Councils will be responsible,” said Mr Khaw. A proper system of enforcement and penalties will be instituted.

    Mr Khaw also noted that it is not a Town Council’s business to organise and operate trade fairs, as it would be unfair to existing HDB shops. AHPETC was found guilty of holding a festive trade fair, without a permit, in 2014.

    MND’s regulatory oversight will be strengthened, with powers to collect information and conduct investigations, and a stronger penalty framework, said Mr Khaw. Town Councils need competent, honest people and proper systems to serve their residents well, added Mr Khaw. “Good intentions and bland assurances alone are not sufficient … Compared to the sound and fury of politicking, governing is long, tedious and unglamorous work.”

    WORKERS’ PARTY SUPPORTS THE MOTION

    The Workers’ Party supports the motion, said party chief Low Thia Khiang.

    Mr Low also addressed the “misconception that the Managing Agent was given the contract without tender”, saying the fact remains that AHPETC finds it hard to attract a Managing Agent as many Managing Agents serving PAP Town Councils appear unwilling to serve a non-PAP Town Council.

    He said that any Opposition party aspiring to take over the Government must first build an army of civil servants, calling it a “strange situation”.

    He called upon the Government to protect resident’s interests during the transition from one party to another, and said that the process of transition for Town Councils should be depoliticised.

    Mr Low also said that the AHPETC episode should be taken in proper perspective, as that the Town Council’s performance in other aspects is comparable to others.

    The Workers’ Party chief ended his speech saying that the party will continue to serve AHPETC residents to the best of its ability, despite a “challenging political climate”.

    ‘KEY IMPROVEMENTS AND UPDATES’ MADE: SYLVIA LIM

    The AHPETC has made the needed corrections and payments for the sinking fund, said AHPETC chairman Sylvia Lim. She added that the money not transferred to the sinking fund was not lost, and that “the Town Council accepts that it should have transferred the full amount each quarter.

    She said that the AHPETC has never disputed that the Town Council and the Managing Agent are related parties, saying that the agent has no decision-making powers in award of tenders. The tenders are awarded by a separate committee, said Ms Lim.

    Ms Lim said that FMSS was only appointed as a transitional Managing Agent following the General Election in 2011, but when open tenders were called for a Managing Agent in 2012, only FMSS tendered. Still, AHPETC has various structures in place to oversee the work of the Managing Agent, she said.

    The AHPETC chairman also suggested that MND “makes it clear which parties are considered related parties”.

    Ms Lim also touched on the unintended overpayments to the Managing Agent over the nine-month interim period, saying that the sum has been paid back. “I bear personal responsibility,” she said.

    For payments made to the Managing Agent, Ms Lim said monthly reports were churned out based on the performance and time taken. The AHPETC has started to introduce more oversight on the Managing Agent and processes have been changed, added Ms Lim.

    She maintained that it was not the case that the Town Council disrespected residents and Parliaments by not providing information to the AGO, saying that AHPETC has done its best to provide whatever information they could to auditors. Ms Lim admitted that they were late with some information for the cyclical maintenance, but she said that they were not ignoring it and that some information has been submitted.

    There was no finding that AHPETC was dishonest or falsified records in the audit, said Ms Lim.

    AUDIT SERVES AS A WARNING TO ALL TOWN COUNCILS: SAM TAN

    The AHPETC audit serves as a warning to all Town Councils, said Minister of State, Prime Minister’s Office & Ministry of Culture, Community and Youth Sam Tan. He also pointed out that Workers’ Party Members of Parliament have frequently criticised the PAP’s transparency in part election rallies.

    Mr Tan also touched on potential conflicts of interest, saying that it is hardly in the public interest if the person who generates and approves an invoice is the same person.

    He said that Town Councils need to be held responsible when it is at fault, pointing out that the current Town Councils Act doesn’t allow this.

    The Minister of State, citing Confucious, also called Members of Parliament to apply high standards to themselves. He pointed to Workers’ Party’s Chen Show Mao first Parliament speech in 2011, calling Mr Chen’s words “righteous and powerful”, and saying that he was looking forward to hearing Mr Chen’s views on the AHPETC audit.

    Mr Chen explained that all payments from AHPETC required the signatures of both Sylvia Lim and Mr Png Eng Huat.

    AHPETC PAYMENT APPROVAL PROCESS ‘UNLAWFUL’: SHANMUGAM

    Law Minister K Shanmguam said that the AHPETC’s payments were made without “transparency and accountability”, adding that there was “no discussion of conflicts of interests”.

    Mr Shanmugam called Managing Agent FMSS a “convenient vehicle”, to which “millions of dollars went from the Town Council to FMSS”. He also distributed a graphic to Parliament, which depicted the payment approval process for the AHPETC, calling the process “unlawful”.

    Approval Process

    The ownership interest and control of the Managing Agent is what “distinguishes AHPETC from other Town Councils”, said the Law Minister.

    “This is not just a question of negligence, or inexperience,” he added.

    The Law Minister also said the payments that the Managing Agent were verifying and and approving on behalf of the Town Council “were going into their own pockets”, calling it a “real conflict” of interest.

    Mr Shanmugam also distributed a table in Parliament that compared Managing Agent rates across the various Town Councils. FMSS now charges “double what everyone else” does, he said.

    Town Councils MA Rates

    “The rhetoric from the WP is always about helping the poor man,” said Mr Shanmugam. “The reality is that WP took money from the man in the street and gave it to (Managing Agent) FMSS.”

    The behaviour of the WP, which “claims to champion transparency and accountability”, was “shocking”, said Mr Shanmugam. “Why doesn’t the Town Council give proper answers instead of playing hide and seek?” he asked.

    AHPETC’s actions were “not negligence” but an “active decision to suppress”, said Mr Shanmugam. “It raises the issue of integrity.” He added that the Town Council’s “failure to disclose the details of its contracts with FMSS” in FY2012/2013 was “in breach of the Singapore Financial Reporting Standards”.

    He asked if AHPETC chairman Sylvia Lim or any Town Councillor can “honestly say that no monies have been lost” from the Town Council, asking “overpayment to related party is not loss?”

    “The law takes an extremely strict view on related party transactions, on conflict of interests,” said the Law Minister. He said the money was not lost through accident, but that the structure was “approved by at least some of the Town Councillors”.

    “The basic point is that while the Town Council lost money, FMSS and FMSI seem to have made money,” said Mr Shanmugam.

    The Law Minister called on WP chief Low to “stop playing the victim card”, and said that it was time for each Town Councillor to “come clean before this Parliament”.

    He asked if Mr Chen knew about the payment structure, saying that if Mr Chen knew all the facts, he “could not have agreed to this structure”. He added that the WP’s Pritam Singh makes “fierce speeches on transparency”, but has been  “anything but transparent”, and that FMSS got the contracts because they were friends of Mr Low.

    “The AGO Report makes sad reading,” said Mr Shanmugam. “Basically, the Town Council is in shambles.”

    “So many things are so disastrously wrong,” he added. “There has been a complete dereliction of duties.”

    “We have to ask the WP to come clean and explain yourselves to the public,” said Mr Shanmugam in closing. “Your residents deserve some real honest answers.”

    WP REJECTS LAW MINISTER’S ASSUMPTION

    WP’s Sylvia Lim and Pritam Singh both rejected Law Minister K Shanmugam’s statement.

    “We reject the assertions that the appointment of the Managing Agent was to benefit our friends,” said Ms Lim. She also said that it was premature for Mr Shanmugam to accuse the WP of not giving answers, as some MPs were yet to speak.

    Mr Singh said that his duty was to AHPETC residents, and that he would answer questions if they were posed by a resident, to which Minister of State Sam Tan said: “I’m an Aljunied resident. You can give your answers to me.”

     

    Source: www.channelnewsasia.com

     

  • AGO Finds Governance Lapses In WP-Run AHPETC

    AGO Finds Governance Lapses In WP-Run AHPETC

    The financial affairs of Aljunied-Hougang-Punggol East Town Council (AHPETC) will be in the spotlight in Parliament on Thursday (Feb 12), after the Auditor-General’s Office (AGO) issued a report finding lapses in governance and compliance by the town council.

    These lapses, detailed in the report issued today (Feb 9), include failing to transfer monies into sinking fund bank accounts as required by the Town Councils Financial Rules, and inadequately managing conflicts of interest when it came to procuring services for the Workers’ Party-run town council.

    The Auditor-General also found that there was no proper system for monitoring service and conservancy charges arrears, and internal controls were poor, which could lead to wrong payments for goods and services. The town council also does not have a proper system for record management and accounting, which led to it being unable to provide relevant documents for audits. As such, its financial statements did not accurately reflect its state of affairs and transactions, the Auditor-General found.

    “Unless the weaknesses are addressed, there can be no assurance that AHPETC’s financial statements are accurate and reliable and that public funds are properly spent, accounted for and managed,” the report stated.

    The Auditor-General was last year directed to conduct an audit of the AHPETC’s accounts for FY2012-13, after independent auditors said they were unable to express an opinion on the town council’s financial statements for the second consecutive year. The auditors, Foo Kon Tan Grant Thornton, said they could not determine if items worth more than S$22 million were valid or accurate.

    A copy of the Auditor-General’s report was submited to Finance Minister Tharman Shanmugaratnam and National Development Minister Khaw Boon Wan last Friday (Feb 6). A copy was also given to AHPETC the next day.

    In a joint statement, the Ministry of National Development and Ministry of Finance said National Development Minister Khaw Boon Wan will move a motion on the AGO report when Parliament sits on Thursday.

    For the full report, click here

    Below are some examples of the lapses.

    Lapses in management of sinking funds

    – Under Town Councils Financial Rules, town councils must make the necessary transfers to sinking fund bank accounts within a month of the end of each financial year (FY) quarter. These funds are separately maintained for improvement and long-term maintenance of properties.

    – For FY2012/13, AHPETC only transferred S$1.5 million to the sinking fund in Feb 2013. It transferred another S$2.74 million in Jan 2014, but this was still less that what was required under the rules. Following the AGO’s query, AHPETC transferred another S$1.2 million in June 2014.

    Lapses in governance of related party transactions

    – AHPETC’s key officers had ownership interests in two companies engaged by the town council for estate services — FM Solutions & Integrated Services (FMSI) and FM Solutions & Services (FMSS)

    – FMSI’s sole proprietor is AHPETC’s secretary Danny Loh Chong Meng. He is also one of FMSS’ directors and shareholders, together with his wife AHPETC general manager How Weng Fan and deputy general managers Yeo Soon Fei and Johnson Lieow Chong Sern

    – On two occasions for contracts worth S$5.2 million and S$20.7 million, no evidence was found to show that there were proper disclosures of the interests of the related parties, the conflicts of interest, and an assessment of safeguards, before AHPETC entered into agreements with FMSS.

    Lapses in management of conservancy and service charge arrears

    – AHPETC’s conservancy and service charges arrears report submitted to Ministry of National Development for March 2013 showed 4,379 units with arrears of three months or more. But its report submitted to its Finance and Investment Committee showed 17,502 units in arrears for three months or more as of March 31 2013.

    Lapses in internal controls and procurement

    – On one occasion, AHPETC awarded a contract amounting to S$88,346 without calling a tender. The cost later increased to S$101,641 due to changes in scope of work and this was only approved by the AHPETC chairman, although it should have been approved by the town council under the Town Councils Financial Rules

    – Waivers of quotation for purchases were approved by AHPETC deputy general manager, but no documentation was provided to show that he was delegated the authority to do so

    Inadequacies in record management and accounting system

    – AHPETC could not find the accounting documents for April to July 2011, resulting in its auditor being unable to issue an audit opinion for the town council’s FY2011/12 financial statements

    – AHPETC did not record lift upgrading programme expenses in the financial statements for the years in which the expenses were incurred. As a result, there were understatements of about S$240,000 and S$8.14 million in FY2010/11 and FY2011/12 respectively. There was also overstatement of S$8.38 million in FY2012/13.

     

    Source: www.todayonline.com

  • AHPETC Fined S$800 For Holding CNY Fair Without Permit

    AHPETC Fined S$800 For Holding CNY Fair Without Permit

    The Aljunied-Hougang-Punggol East Town Council (AHPETC), run by the opposition Workers’ Party, was on Wednesday (Dec 24) fined S$800 for holding a festive trade fair without a permit earlier this year.

    A district court had found the town council guilty on Nov 28 for flouting Section 35 of the Environmental Public Health Act. AHPETC faced a fine of up to S$1,000.

    AHPETC ARGUES FOR NOMINAL FINE

    In its mitigation plea, defence lawyer Peter Low said AHPETC “is not deserving of the maximum fine” of S$1,000 and instead argued for a nominal fine of S$200.

    He urged the court to take into account the particular circumstances that the town council found itself in at the time of the offence. Among them, that AHPETC was uncertain as to whether the National Environment Agency (NEA) would require the town council to apply for a permit for organising its Chinese New Year fair.

    The town council also went ahead to fill up the application form it received from the NEA despite having reservations over the requirements in the form.

    Mr Low also argued that the town council showed substantial compliance of NEA’s demands, and when the town council highlighted to NEA that some of the requirements were unreasonable, the agency “maintained silence as to why it imposed unreasonable conditions”. These conditions include getting support from the area’s Citizens’ Consultative Committee for the running of the fair.

    Mr Low said AHPETC “honestly believed it was justified in proceeding without a trade fair permit”.

    Prosecution lawyer Isaac Tan though said the town council was deliberate in its action and unremorseful.

    Elaborating on his grounds for sentencing, District Judge Victor Yeo said the undisputed fact was that the town council made a conscious decision to start its fair a day earlier despite being told by the NEA that its application for a permit was incomplete. He reiterated that the true objection of the town council centred on the conditions attached to the permit and not the requirement for a permit.

    He added AHPETC had also ignored repeated warnings by the NEA that it could face prosecution if it continued with the fair. The fair ran its full course for three weeks.

    A nominal fine, said the judge, would send the wrong signal to others who want to organise temporary fairs.

    “In deciding on the appropriate fine to impose other than the duration of the the temporary fair, I have also considered the nature and the scale of the temporary fair. Suffice for me to note, the event was held at the sheltered Hougang Central Hub, in the vicinity of commercial shops and residential blocks, where considerable human traffic can be expected. The size of the fair was not small as it covered about 560 square metres, accommodating five stalls and numerous benches,” said District Judge Yeo.

    AHPETC UNABLE TO ORGANISE ACTIVITIES, SAYS SYLVIA LIM

    AHPETC Chairman Sylvia Lim said she respects the court’s decision but is not satisfied with the outcome, adding that the issue is a matter of public interest.

    “The reason why we contested the case in court is not because we want to give any problems to any Government agency but we believe there’s a public interest question involved. How Government agencies should exercise the powers given to them under the law and whether they act in a just and fair manner,” she said.

    She added that the town council has been hampered in managing common areas under its charge, and that it has not been able to organise activities to benefit residents in the area.

    This, said Ms Lim, has also affected the town council’s revenue source.

     

    Source: www.channelnewsasia.com