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Tag: Daiso

  • Osman Sulaiman: Daiso Singapore Apologise For Hijab Incident, Assures No Such Discriminatory Policies Are In Place

    Osman Sulaiman: Daiso Singapore Apologise For Hijab Incident, Assures No Such Discriminatory Policies Are In Place

    Update on Daiso:

    Met up with the GM of Daiso, Jun Tomioka at IMM together with Ms Malis Jais (the job applicant) on last Wednesday.

    During the discussion, the GM has clarified that Daiso does not have any policies against employees wearing the headgear.

    He also went to great lengths to explain to us how the organization has in fact catered to the well being of employees from different races and religions. He then highlighted that they do have many employees wearing the headgears in their organization.

    When asked how then did their HR came up with such information to job applicants that Daiso’s employees are not allowed to wear the headgears on sales-floor? There must be a directive from someone to the HR person as it specifically single out sales-floor area.

    The GM apologized for the mistake when relaying information to job applicants. He said that lapses might have occurred during communication to his staff and apologized for the lapse.

    He was apologetic the whole time which was a breath of fresh air from the usual sidestepping whenever I took on such cases.

    He also mentioned that although Daiso has a dress code policy, it has never excluded headgears in workplaces unless in factories where machinery is involved.

    I told him that his apology will mean nothing if there are no concrete steps taken to ensure such thing will not happen again.

    He then made a personal guarantee that such errors would not be repeated as the company is planning to create a handbook for employees where information would be passed down more effectively. They will also remind all its shop leaders not to make similar suggestions and exercise greater vigilance in the recruitment process.

    We are convinced and satisfied that the GM is sincere in rectifying the matter and this incident is probably due to miscommunication among its employees.

    Ms Normalis has since received a formal apology letter from Daiso which we have agreed to keep it confidential and not to reproduce or distribute whatsoever.

    People who felt that they have been unjustly dealt with need to speak up about it. Keeping silent will not help resolve anything. As for the above case, I’m happy that it ends well for everyone and hopefully create awareness for more companies to embrace hijab wearing employees.

     

    Source: Osman Sulaiman

  • Osman Sulaiman: Daiso Singapore Must Clarify Its Hiring Policy

    Osman Sulaiman: Daiso Singapore Must Clarify Its Hiring Policy

    With regards to the recent discriminatory hiring policy by Daiso Singapore, I sent them an email today, enquiring further on their employment practices. Hope to get a satisfactory reply from them.

    Such organizations that implement discriminatory hiring policies often times went unpunished as we have weak labour laws to protect job seekers from such incidents. We hope this will change soon so that businesses understand the kinds of social harm it creates when it discriminates.

    ——————————————————————
    To the Officer-in-charge

    RE: DISCRIMINATORY HIRING POLICIES

    I would like to bring your attention to a recruitment exercise that was conducted by Daiso Industries Co Ltd Singapore Branch. The interview was conducted at IMM Building. I was informed by an applicant, Ms Normalis Bte Jais that she had responded to a job advertisement posted on JobsCentral requiring applicants to go for a walk-in-interview. I attached photos of the advertisement in this email for your reference.

    The applicant went down on 25th September 2015 @2pm for the interview and she was received by your HR personnel who proceeded to interview her.

    During the interview, the applicant was told by your HR personnel that Daiso employees are not allowed to wear the headgear on the sales-floor. The applicant was then asked whether she would still proceed with the interview. Ms Normalis then declined and left the interview room feeling extremely upset and disappointed for not being given equal opportunity for employment because of what she wears.

    I would therefore like to seek clarifications from your goodself on a few matters;
    1) Can you confirm your organization’s policy regarding the recruitment of women wearing the headgear in Singapore particularly at the sales-floor area?

    2) I understand that you also have several Daiso chains across Asia including Malaysia and Indonesia. I assume that the Malaysian and Indonesian employees are allowed to wear their headgears at sales-floor. Why is Singapore the chosen destination for your organization to apply discriminatory policies such as denying Singaporeans wearing the headgear, employment opportunities at your organization?

    3) The advertisement on JobsCentral did not indicate that applicant wearing the headgear is not welcomed to apply. If your organization has such policy, why is it not indicated on the job advertisement so that applicants need not waste their time, effort and money attending the interview only to get discriminated on?

    4) What is the rationale behind the policy of not allowing employees wearing the headgear to work on sales-floor but having no qualms accepting sales from your customers wearing the headgears and also allowing them entry to your sales-floor?

    I would like to highlight that Singapore has in place guidelines for fair employment practices. One of the recommendations is that employers who advertise a position requiring a specific attribute which may be viewed as discriminatory should ensure it is indeed a requirement of the job and state the reason for the requirement in the advertisement.

    This can be found on page 8 of the Tripartite Guidelines on Fair Employment Practices.
    https://www.tafep.sg/…/Publications%20-%20Tripartite%20Guid…

    As a global organization that seeks to provide a unique experience and enjoyment for millions of people, surely this kind of archaic hiring policies should not have existed if any.

    To make an unjust or prejudicial distinction in the treatment of people is unacceptable. Discrimination has no place in any society. It creates an ill will between people and has a negative effect on the victim. It makes them feel isolated, humiliated and angry. They may also develop low self-esteem and depression in the long run. Most importantly, it denies someone their human rights to be able to participate fully in the society.

    It is in the interest of the community that Daiso Singapore makes known of its employment policies with regards to employees wearing the headgear. This will indicate its corporate social responsibility towards creating an inclusive workforce, in-line with global standards.

    I look forward to your reply on the above enquires.

    Thank you.

    Regards,
    Osman Sulaiman

     

    Source: Osman Sulaiman

  • Daiso Japan Rejected Local Muslimah For Weekend Part-Time Job Because She Dons A Hijab

    Daiso Japan Rejected Local Muslimah For Weekend Part-Time Job Because She Dons A Hijab

    Saw and ad for Weekend part time cashier job.

    Daiso Discrimination

    Salary : $10/hr…(hmm not bad)

    Happily went down for interview, fill in the Application form, and waited.

    Minutes later, was called into the interview room and were told that for sales and cashiering job, TUDUNG IS NOT ALLOWED…

    okay….smiled and left..

    (1 pintu rezeki tertutup, 10 pintu akan terbuka in sya Allah)

     

    Source: Malis Jais