Tag: LTA

  • 200 Complaints Lodged With Regard To The English-Speaking Competency Of Bus Captains

    200 Complaints Lodged With Regard To The English-Speaking Competency Of Bus Captains

    The Land Transport Authority (LTA) has received around 200 complaints regarding the language abilities of bus captains, most of which were on their ability to converse in English.

    Transport Minister Lui Tuck Yew revealed this in a written reply to MP for Aljunied GRC Muhamad Faisal’s parliamentary question on the number of public feedback received with regard to the language abilities of bus captains.

    Mr Lui added that all bus captains are required to have a basic competency in conversational English before being deployed. Once LTA has received legitimate feedback, they will then inform the relevant public transport operators, who will send the bus captain for a refresher course.

    The bus captain will only be redeployed once he has passed a language test.

     

    Source: www.channelnewsasia.com

  • LTA: We Are Incompetent And Our Employees Don’t Talk To Each Other

    LTA: We Are Incompetent And Our Employees Don’t Talk To Each Other

    Residents in Yishun were confused when they found out that a brand new bicycle path in front of NorthPoint Shopping mall was demolished literally the day after it was completed.

    One resident, Mr Edward Lim Yew Sih, wrote in to ST forums about his observations back in December and his letter was published on Dec 31st.

    Mr Lim explained that he was a cycling enthusiast and so he had been happy to hear of a new bike path and had been following its development.

    He explained that residents were forced to make detours for about 3 to 4 months at the section of road in front of North Point for the construction works but were pleased to see that the works were completed a few weeks early and the barricades came down in December.

    Mr Lim explained that his excitement was short-lived as the very next day, new barricades were put up and the newly completed bicycle path was demolished again to make way for a bus stop.

    Both these issues should be under LTA as they are transport issues and yet Mr Lim pointed out that resources were wasted due to the lack of coordination.

    IT seems that LTA’s lack of coordination runs even deeper than this too as it took them about three weeks to even be able to respond to Mr Lim’s letter.

    In response, LTA admitted that they have a lack of coordination and this had resulted in a waste of resources and time:

    We thank Mr Edward Lim Yew Sih for his feedback (“New bicycle path demolished before being open to public”; Forum Online, Dec 31).

    We admit to an error in coordination on our part.

    The Land Transport Authority works to coordinate infrastructure works in an estate to minimise disruption to residents. This is very important as we are in the midst of a substantial expansion of many commuter, pedestrian and cycling initiatives.

    In the case of the stretch of new cycling path along Yishun Central, we should have ensured more effective coordination internally, to have identified early the eventual necessity for a new bus stop at the same stretch.

    This is an isolated incident. Nevertheless, we have used it as an example to further improve coordination between different projects to prevent inconvenience and disruption.

    Helen Lim (Ms)
    Director, Media Relations
    Land Transport Authority

    LTA also justified its incompetence saying that it is currently doing many “sizable” expansion projects and coordination is difficult.

    “We should have better internal coordination for this new bicycle path along Yishun Central, to discover earlier the need of a new bus-stop along the same stretch of road,” it said.

    LTA also insisted that this was an “isolated incident”.

     

    Source: www.therealsingapore.com

  • Shorter Waiting Times Expected During Peak Periods Beginning Late 2015

    Shorter Waiting Times Expected During Peak Periods Beginning Late 2015

    SINGAPORE: Train commuters can expect shorter wait times, particularly during peak periods, from later this year, with new measures announced by the Land Transport Authority (LTA) on Thursday (Jan 15).

    Waiting times are expected to be reduced with the deployment of new trains from the second half of 2015 and the completion of re-signalling works on the North-South Line (NSL) and the East-West Line (EWL) in 2016 and 2018 respectively.

    Trains should also come more frequently during rush hour as LTA further tightens the Operating Performance Standards (OPS) for train frequencies during morning, evening and shoulder peak periods for the North-South and East-West Line, North-East Line and Circle Line. This will be introduced progressively from 2016.

    “Tightened Operating Performance Standards should lead to shorter wait times, increased reliability and better journeys,” said LTA’s chief executive, Mr Chew Men Leong, at a press conference.

    “New trains will be put into service from the second half of 2015 onwards, and the expanded train fleets will allow train trips to eventually increase by an estimated 8 per cent. During peak periods, peak capacity is estimated to increase by about 25 per cent for rising travel demand,” LTA said.

    Under new standards, passengers should see trains arriving faster. Commuters Channel NewsAsia spoke to welcomed the move.

    Said one commuter: “The trains can be so crowded – I have to squeeze in. In future, if the trains arrive faster, I won’t have to.”

    Another commuter hoped the measures would kick in sooner: “If you can implement it sooner, it would be better.”

    A third commuter said: “At Somerset, Orchard, there will be a lot of people waiting for trains. Dhoby Ghaut is quite crowded and City Hall as well. If the trains come faster, or have a higher frequency, then we do not have to wait as long. The platform won’t be as crowded, because, obviously, who wants to wait?”

    MORE TRAINS OUT ON THE TRACK

    LTA also intends to introduce a new fleet availability standard to ensure train operators maximise the number of trains available in their expanded fleets for passenger service during peak periods. This will include train availability standards of no less than 90 per cent for the morning peak period.

    Transport Minister Lui Tuck Yew had said last November that LTA is reviewing the MRT OPS to further tighten headways requirement during peak periods and to reduce incidents of service degradation.

    TRACKING SEVERE INCIDENTS

    LTA also plans to further tighten the Frequency of Occurrence standard in relation to “severe service degradation”, which it defined as incidents persisting for more than 60 minutes. This could include times when trains are available but running at slower speeds, or longer stretches between trains for prolonged periods which might result in longer journey times for commuters.

    This standard is different from train disruptions which, LTA officials pointed out, referred to incidents when there are no trains arriving at stations for more than 30 minutes.

    “Operators will thus be held to higher service standards with the tracking of more incidents that inconvenience commuters,” it said.

    Asked how often these “severe service degradation” incidents must occur before operators are censured, LTA’s deputy chief executive, Mr Chua Chong Kheng, said at the sidelines of the briefing that “it depends on a case-by-case basis”.

    LTA said it has started consulting the operators to implement the tightened standards in stages.

    HIGHER SECURITY STANDARDS

    The agency also intends to introduce new standards to enhance the security of the MRT network, in particular the reliability of operators’ Video Surveillance Systems (VSS) for stations, trains and depots.

    Said Mr Chew: “Video surveillance systems as well as the perimeter fencing as well as lighting within the depot, all that will ensure that equipment relating to security will be at its highest operational state, ensuring that we can have good security around key depots and installations which are part of our train system.”

    This is separate from an existing Code of Practice which sets out security standards for MRT systems as of Jan 1, 2014.

    Asked what is the expected availability operators should maintain for the VSS, LTA officials said it should “be as high as can be achieved”, without elaborating.

    TIGHTENED OPS ‘CONSISTENT’ WITH SMRT’S FOCUS

    In a press release on Thursday, Mr Lee Ling Wee, managing director for SMRT Trains, said LTA’s statement on improving rails services in Singapore is “consistent” with the company’s focus on robust operational and maintenance regimes, and efforts to deliver “safe, reliable and customer-centric services to all commuters”.

    “SMRT will work towards meeting the new Operational Standards set by LTA, while efforts are underway to renew an ageing rail infrastructure and to cater to much higher passenger loads,” Mr Lee stated.

    He noted the transport operator has made “good progress” in the past year, particularly in sleeper replacement works on the NSL. These efforts will continue over the next few years with sleeper replacement works on the EWL.

    SBS TRANSIT ‘WORKING CLOSELY WITH LTA’ ON PROPOSED CHANGES

    In response to media queries, SBS Transit said it is “working closely with the LTA on the proposed changes”.

    “We always have, and will continue, to work hard at improving our level of service to commuters,” said its spokesperson.

    JOINT EFFORT BY LTA, PUBLIC TRANSPORT OPERATORS TO RESULT IN BETTER TRANSPORT SYSTEM: LUI

    In a Facebook post, the Transport Minister said he asked the LTA to review the OPS in 2013, so commuters can experience shorter waiting times for trains.

    Mr Lui added that this further tightening is planned “in anticipation of the completion of the re-sleepering and re-signalling works” and the arrival of more trains. He also noted that Public Transport Operators (PTOs) will be held to higher service standards – these include lifts and escalators in train stations.

    “I know that this joint effort by LTA and the PTOs will result in a better transport system in the coming years,” he said.

     

    Source: www.channelnewsasia.com

  • More Scope For Improvements In Public Transport

    More Scope For Improvements In Public Transport

    Years after the Government had pledged to improve the state of public transport — given the growing discontent with breakdowns and overcrowding — the biggest question on everyone’s minds is this: Have the aggressive measures worked and are the billions of dollars pumped in to lift the transport industry out of the doldrums reaping results?

    Official figures indicate some measure of improvement, but not all is rosy.

    Though the number of major train service delays — episodes lasting more than 30 minutes — for the entire MRT network has hit a new high this year, analysts said these were probably due to structural wear and tear of the ageing infrastructure, which takes time to rectify. They pointed to the occurrence of shorter delays — those lasting five minutes or so — and train withdrawals as evidence that the overhaul to the MRT and bus systems has seen incremental improvement.

    Still, more intermediary options can be added to augment the system, the experts felt.

    For instance, the number of City Direct Services — express bus routes run by private operators — could be ramped up, said National University of Singapore professor Lee Der-Horng.

    Nanyang Technological University (NTU) transport economist Walter Theseira added that as long as headline-grabbing major delays are still happening, it is difficult for commuters to feel the benefits from the improvement in the number of short delays.

    He also felt that what could make a difference to the commuter experience are a reduction in overcrowding and better reliability. Demand management policies, such as free travel during early hours and flexible work hours by companies, can make a perceptible difference in peak-hour crowding, he said, providing a respite until infrastructure improvements are completed.

    Indeed, the Government has been aggressively ramping up the capacity of existing train lines.

    The first of the 18 new North East Line and 24 new Circle Line trains are undergoing testing and will be progressively put into service from the middle of next year.

    Stage 2 of the Downtown Line, which comprises 12 stations running through the Bukit Timah corridor, is also set to open in a little more than a year, in the first quarter of 2016.

    The target of doubling the rail network from about 180km to about 360km in 2030 also appears to be on track.

    The Thomson-East Coast Line — a joint line between the Thomson Line and the Eastern Region Line with 31 new stations and seven interchanges — will be ready in stages from 2019. Two new rail lines, the Cross Island Line and the Jurong Region Line, are also being planned.

    Meanwhile, existing lines will get a facelift. Commuters staying between the Yishun and Sembawang MRT stations on the North South Line (NSL) can look forward to Canberra station, slated to be completed in 2019, with work starting in the middle of next year.

    On the maintenance front, re-sleepering work along the northern portions of the NSL, particularly the stretches between Bishan and Woodlands, has been progressing well. As of last month, about 76 per cent of sleepers on the line have been replaced and trains are now travelling at full speed from Yio Chu Kang to Khatib, said the Land Transport Authority (LTA).

    Other stretches will soon see a gradual lifting of speed restrictions next year. Work on the NSL is slated to finish by the middle of next year and the East West Line (EWL) by the end of 2016.

    An upgrade to the North South-East West Line signalling system is also set for completion in 2016 for the NSL, with the new signalling system installed at more than 73 per cent of the stations and tracks. New signalling equipment has also been installed and is being tested on 14 trains in the existing fleet. The EWL will begin its upgrade early next year and is expected to be completed by 2018.

    As for buses, the LTA’s billion-dollar Bus Service Enhancement Programme (BSEP), which aims to add 1,000 more buses by 2017, is showing preliminary results.

    Associate Professor Gopinath Menon, who teaches transportation engineering at NTU, acknowledged that there had been visible improvement in the bus industry under the BSEP. The recent reliability framework also helped in better assessing expected delays to passengers at bus stops, he added.

    With more than half of the buses under the BSEP having been added so far, the LTA said waiting times for commuters had been shortened by three to seven minutes on more popular services. The number of bus services that were persistently crowded during peak hours has also been reduced by 60 per cent. Thirty-six new bus services have been rolled out since the programme began in 2012, along with nine City Direct Services and 10 Peak Period Short Services.

    The authorities have also been rolling out “soft approaches” to improve the commuting journey, such as offering free travel to commuters who hop on before peak hours to eye-catching graciousness campaigns.

    An LTA spokesman said the shift of commuters from morning peak periods to pre-peak periods has been consistent since the introduction of free pre-peak travel in June last year, at around 7 per cent.

    This has resulted in a more even distribution of morning peak hour crowds, she noted, adding that capacity during the pre-peak period remained adequate.

    The Corporate-Tier Travel Smart Rewards programme has also seen results. Introduced in July after a two-year pilot, the scheme offers monetary incentives to companies that implement flexible travel arrangements. From only 12 organisations in the pilot in 2012, the scheme has seen 39 companies and about 6,700 employees signing up to date, said the LTA. New sign-ups include Standard Chartered Bank, DBS, Barclays and Arup.

    “As travel patterns typically take some time to stabilise, we expect to see preliminary results from the … participants some time mid-next year, with more definitive results around the end of 2015,” added the LTA spokesman.

    Despite the various efforts, it could be worthwhile to consider more alternative transport modes besides electric-vehicle sharing, for example, said Professor Lee. The authorities can explore “making use of low air space to allow cable cars or even elevated Personal Rapid Transit (PRT) to come into the picture”, he suggested. PRT, also known as a podcar, is a system of small automated vehicles operating on a network of specially-built tracks.

    With Certificate of Entitlement prices remaining high, there are more people scrapping their vehicles than new vehicles being registered, he said, signalling that more people could be switching to public transport.

    Assoc Prof Menon pointed out that the current usage ratio during peak hours for public to private transport is 63:37, still some distance away from the Government’s target of 70:30 by 2020.

     

    Source: www.todayonline.com

  • More CCTVs Higher Fines To Deter Illegal Parking

    More CCTVs Higher Fines To Deter Illegal Parking

    A tiered fines system for illegal parking will be introduced from next year, the Land Transport Authority (LTA) said on Monday.

    Under the new rules, motorists who receive their second offence notice within a year will have to pay more in fines.

    For example, a motorist caught parking a light vehicle along unbroken double yellow lines will be fined $110, instead of $70, if that is his second offence within 12 months.

    Penalties

    “About half of all illegal parking traffic notices issued between 2011 and 2014 are committed by repeat offenders,” LTA said.

    The number of demerit points, which are meted out for more serious illegal parking offences, will remain unchanged.

    To enforce and deter illegal parking, CCTV cameras will also be installed at 40 more locations, such as along the stretch of Grange Road between Mandarin Gallery and Cineleisure, and along Rochor Road in front of Fu Lu Shou complex.

    These CCTV cameras, which provide round-the-clock enforcement, have already been installed at 30 locations.

    Dr Chin Kian Keong, LTA’s group director for transportation and road operations, said the authority has “observed improved traffic conditions along some stretches of roads which used to suffer from obstruction caused by indiscriminately parked vehicles, such as along Beach Road, Bishan Road and Pasir Panjang Road”.

    “Besides improving traffic flow for cars and other road users, our bus commuters have also benefited from smoother traffic along these roads,” Dr Chin added.

    To deter illegal parking, closed-circuit television (CCTV) cameras will be installed at 40 more locations around the island, the Land Transport Authority said on Monday.

    These CCTVs, which offer round-the-clock enforcement, are currently used at 30 other locations. These areas have since seen improved traffic conditions, the LTA added.

    The new batch of CCTVs will be ready in the first half of 2015.

    Locations with CCTV already installed 

    1. Beach Road (near Golden Mile Complex)
    2. Marine Parade Central (near Parkway Parade)
    3. Upper Bukit Timah Road (after The Linear)
    4. Ardmore Park, Draycott Park (near Ardmore Park & JC Draycott)
    5. Commonwealth Avenue West (Clementi MRT, both directions)
    6. Serangoon Central (Serangoon MRT, near NEX mall)
    7. Boon Lay Way (Boon Lay MRT, near Jurong Point)
    8. Bishan Road (Bishan MRT)
    9. Jurong Gateway Road (around Jurong East Central, near Jurong East MRT)
    10. Jurong West Street 63 (Pioneer MRT)
    11. Ang Mo Kio Ave 3 (AMK MRT)
    12. Boon Lay Way (Lakeside MRT)
    13. New Upper Changi Rd (Bedok MRT, Bedok Centre)
    14. Pasir Panjang Road (AVA centre to shophouses before MAS Currency House)
    15. Woodlands Road (Kranji MRT, both directions)
    16. Collyer Quay (both directions)
    17. Choa Chu Kang Avenue 4 (Lot 1, CCK MRT/LRT)
    18. Choa Chu Kang Loop (outside CCK Bus Interchange)
    19. Jalan Sultan (Textile Centre)
    20. Tampines Central 1 (near to bus interchange, Tampines MRT)
    21. Beach Road (at Golden Mile Food Centre)
    22. River Valley Road (in front of Spize, Boon Tong Kee)
    23. Tanjong Katong Road (near Parkstone Road)
    24. Woodlands Ave 7 (Admiralty MRT)
    25. North Bridge Road (opp and along Bugis Junction)
    26. Jalan Besar (Eminent Plaza)
    27. Punggol Road (junction of Punggol Central, both directions)
    28. Sembawang Road (Jalan Lengkok Sembawang)
    29. Serangoon Road (Tekka Centre)
    30. Upper Serangoon Road (junction of Simon Road & Florence Road)

    Locations selected for CCTV installation in 2015

    1. Ang Mo Kio Street 52 (in front of Block 527)
    2. Bukit Batok East Avenue 3 (in front of Block 284)
    3. Beach Road (from Purvis Street junction to Middle Road)
    4. Beach Road (from Seah Street junction to Purvis Street)
    5. Buffalo Road (from Serangoon Road junction to lamp-post 5)
    6. Cambridge Road (in front of Block 43)
    7. Cambridge Road (in front of Blocks 41A & 42)
    8. Choa Chu Kang Avenue 1 (in front of Hong Kiat seafood)
    9. Cluny Park Road (in front of French Embassy & Cluny Court towards the direction of Bukit Timah Road)
    10. Cluny Park Road (taxi stand, opposite unit 89)
    11. Collyer Quay (access road next to OUE Bayfront)
    12. Dunman Road (from Joo Chiat Road junction to Onan Road junction)
    13. Grange Road (between Mandarin Gallery and Cineleisure)
    14. Jalan Kembangan (Kembangan MRT)
    15. Jalan Pelepah (opposite AVA centre)
    16. Joo Chiat Road (in front of I12 Katong Mall)
    17. Jurong West Street 91 (in front of Blocks 962 to 959)
    18. Marina Coastal Drive (in front of Marina South Pier)
    19. Marymount Road (in front of Marymount MRT)
    20. New Bridge Road (from Keong Saik Road junction to junction of Kreta Ayer Road)
    21. Outram Road (in front of Tan Boon Liat building)
    22. Owen Road (in front of Pek Kio market)
    23. Pasir Ris Drive 4 (in front of Pasir Ris polyclinic)
    24. Race Course Road (from Little India MRT to taxi stand F27)
    25. Rochor Road (in front of Fu Lu Shou complex)
    26. Selegie Road (between POMO and Parklane Shopping Mall)
    27. Seletar Road (in front of Greenwich Shopping Centre)
    28. Sengkang West Avenue (in front of Fernvale Point)
    29. Serangoon Road (in front of The Verge Shopping Mall)
    30. Tampines Avenue 4 (in front of Tampines Mall)
    31. Tiong Bahru Road (Redhill MRT – bus stop)
    32. Tiong Bahru Road (Redhill MRT – pick up bay)
    33. Toh Tuck Road (in front of SingPost)
    34. Upper Paya Lebar Road (Tai Seng MRT – exit B)
    35. Upper Paya Lebar Road (Tai Seng MRT – exit A)
    36. Upper Serangoon Road (Serangoon MRT – exit B)
    37. Upper Serangoon Road (in front of eateries near Sunshine Terrace)
    38. Woodlands Street 82 (in front of Woodlands North Plaza)
    39. Worcester Road (before right bend into HDB car park, both sides)
    40. Yishun Avenue 11 (in front of Block 419)

    Source: www.straitstimes.com