Tag: SMRT

  • SMRT Train At Bishan Bus Depot Vandalised

    SMRT Train At Bishan Bus Depot Vandalised

    SINGAPORE: Bishan train depot has been hit by its third case of vandalism.

    The Land Transport Authority said graffiti was discovered on the exterior of an SMRT train early Saturday morning (Nov 8). It is the second incident to take place at the depot, in just over six months.

    Staff discovered that a train was spray-painted with graffiti, before it was put into service. Police said they were alerted to the incident at about 6.40am. LTA said it takes a serious view of the matter and is working with the police and SMRT on the investigations.

    The latest incident comes on the back of a similar case in May this year. Back then, a red scrawl with traces of white – measuring three metres long and one metre high – was found on a train’s middle carriage. In August 2011, a train at the depot was also vandalised.

    “I feel quite annoyed. I think security at train depots must be tightened up. This is not the first time, it has happened so we need to understand why – despite the increase in security, the vandalism still took place,” said Lim Biow Chuan, member of the Government Parliamentary Committee for Transport. “What actually is of concern is that people can break in and we do not know whether there can be sabotage of trains or not. So we are not just talking about vandalism, but potential breach in security.”

    “I think SMRT should be able to react fast enough to make sure the culprits are apprehended from doing more than what they have done,” he added. “And I do hope the culprits are caught because I do not agree with this kind of behaviour. Vandalism is absolutely not acceptable.”

    The latest incident marks the fourth vandalism case involving the train operator. SMRT has stepped up its security measures at its depots since the first case of vandalism in May 2010, in which vandals cut through a fence and left their mark on the trains at the depot in Changi.

    Since then, the number of security personnel and frequency of patrols were increased. The train operator has already been fined a total of S$250,000 for the first two breaches in 2010 and 2011.

    The Land Transport Authority said following earlier incidents of security breach, the public transport operators have taken steps to enhance the security at the train depots. These include increasing the number of security personnel and frequency of security patrols at the depot, as well as installation of concertina wires to reinforce certain stretches of the perimeter fencing.

    LTA added that the latest incident shows that security threats continue to evolve and agencies will continue to work to address security challenges faced.

     

    Source:  www.channelnewsasia.com

  • SMRT Extends Train and Bus Service Hours for Eve of Hari Raya Haji 2014

    SMRT Extends Train and Bus Service Hours for Eve of Hari Raya Haji 2014

    SMRT train services (North-South, East-West, Circle Lines and Bukit Panjang LRT) and selected bus services will be extended for the eve of Hari Raya Haji on 4 October 2014, Saturday.

    North-South East-West Lines

    The last trains toward Jurong East, Marina Bay, Pasir Ris and Joo Koon stations will depart City Hall at 12.30am.

    Circle Line

    The last train towards HarbourFront MRT station will depart Dhoby Ghaut MRT station at 11.55pm. The last train towards Dhoby Ghaut MRT station will depart HarbourFront MRT station at 11.30pm.

    Bukit Panjang LRT

    Passengers on the last northbound train can connect to the last Bukit Panjang LRT train at 1.31am.

    Last bus timings

    The following bus feeder services will depart from the interchanges at the timings below:

    Interchange Feeder bus service Last bus timings
    Bukit Batok 173, 189, 941, 945, 947 1.40am
    Choa Chu Kang 300, 302, 307 1.35am
    Sembawang 859 1.30am
    Woodlands 901, 911, 912, 913 1.20am
    Yishun 804, 812 1.30am

    Passengers may contact SMRT Customer Relations Centre at 1800-336-8900 from 7.30am to 6.30pm on weekdays or visit www.smrt.com.sg for more information.

  • SMRT: Charters Are Not Without Precedent

    SMRT: Charters Are Not Without Precedent

    acs-training-data

    Hi everyone,

    We would like to update all of you on our decision to deploy Circle Line trains for Anglo-Chinese School (Independent) on Tuesday.

    Five Circle Line trains were assigned to transport some 3,000 ACS(I) students for a one-way journey from one-north MRT station to Stadium MRT station. We are grateful that the school informed us beforehand as it gave us time to make the operational scheduling decisions that minimized inconvenience to other commuters along the line. When the request was surfaced for decision, the key considerations were operational, and whether we could support it with minimal impact to other commuters. Given the advance notice, staff were able to work with the school to move the thousands of students along the Circle Line in a smooth, timely and efficient manner even while stations along the line remained open to other commuters.

    We were able to insert five trains to support this request because it was planned during the off-peak period. The nature of operations in CCL is such that while the current train fleet is insufficient to meet commuter demands during morning and evening peak periods, the overall average train capacity utilized throughout the day is only 20%-30%. There is excess capacity during off-peak hours such that as part of our daily schedule, we are able to withdraw some trains from service because of low passenger loadings. The 5 trains inserted on 26 August were part of the trains withdrawn during off-peak hours.

    We are pleased to note that normal Circle Line train services ran smoothly throughout the transit. The story may have been different had 3,000 students descended on the Circle Line with no prior notice at the same time without crowd control measures in place, catching commuters and our station staff by surprise. Prior notice by ACS(I) allowed SMRT to put in place crowd control measures at the two stations as both the school and the destination were close to MRT stations.

    The response from the students was terrific. Read their responses here in this video: http://www.straitstimes.com/news/singapore/transport/story/smrt-may-face-lta-sanctions-allowing-use-trains-private-use-without-a

    The charters are not without precedent. Tens of thousands of students from many schools have experienced similar charters done in support of National Education shows in recent years – all moved efficiently and safely and without fuss. No permission was sought from LTA in these charters.

    We encourage more schools in the neighbourhoods located close to MRT stations to consider such charters, during off-peak periods, should they see a need to move a large number of students along our network. All things considered, we feel the effort was genuine and worthwhile as it transported a large number of students efficiently and safely.

    Going forward, we will keep the relevant agencies updated on such arrangements.

    We will review such requests on a case-by-case basis to assess how we can best meet people-mover needs, while ensuring the safety and reliability of travel on SMRT Trains.

    Best regards,

    Lee Ling Wee
    Managing Director, SMRT Trains

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  • LTA’s Weaknesses Shown in Recent ACS(I) Charter of MRT Trains

    LTA’s Weaknesses Shown in Recent ACS(I) Charter of MRT Trains

    On Tuesday, the Land Transport Authority (LTA) said it is looking into taking action against SMRT Corporation for permitting its trains to be chartered by a school to convey students to a sports event. The LTA has taken the view that its permission should have been sought before SMRT agreed to the charter.

    The LTA’s position has several points of weakness.

    First, as a matter of principle, the chartering of trains is no different from doing the same for buses or cabs. Further, the chartering of trains has been commonplace for large-scale events such as the National Day Parade and its previews.

    Second, the chartering of trains is more than simply novel. It helps ease the traffic on the roads by reducing the number of heavy-load vehicles and is arguably more efficient for transporting a large number of people, as in this case.

    Third, it reflects and reinforces a permission-seeking culture that limits the behaviour of organisations — in this case both the school and SMRT — to find the best ways to utilise their finite resources.

    Fourth, the news that the trains had been chartered was made public before the event and so the LTA had time to intervene if it truly felt chartering would degrade the provision of services to the public. It did not do so. Why not?

    REGULATORY CULTURE

    This episode has also put the spotlight on the regulatory culture adopted by the LTA and applied to all public transport operators.

    If the issue boils down to whether permission is required, then it speaks of a low-trust, rigid culture between the regulator and SMRT.

    This is worrying as it suggests there has been a breakdown in the relationship between the two parties, with the regulator more concerned about the appearance than the substance of operations. If so, it may make managing public expectations more challenging, as the public will be left questioning the rationale of the regulation.

    Instead, the issue should be whether due care had been taken by SMRT in determining whether there would be a disruption in service before it agreed to the charter. This would indicate a high-trust, flexible relationship with the regulator that focuses on total merit rather than specific slices of interest in decision-making.

    The LTA should not be second-guessing SMRT or other transport operators it regulates on every operational decision. This would introduce inefficiencies and also reduce confidence on the part of the transport operator to make decisions.

    How we deal with episodes such as this tells us more about ourselves than about the event itself. Singapore and Singaporeans should be known for being rational in making assessments and not for making knee-jerk reactions or over-reading into impressions. In a complex space where trade-offs are a regular feature of life in the nation, we do not have the luxury of friction-free decisions, but that does not mean we need to be fractious on every issue.

    Returning to the issue of the regulatory culture, much can and should be improved so that there need not be a public exhibition of regulation on each and every operational issue that appears to have the potential to invoke passing public interest. This is not to keep regulatory matters opaque, but to avoid tripping into a culture of appearance- rather than principle-led regulation.

    ABOUT THE AUTHOR:

    Devadas Krishnadas is the chief executive of Future-Moves Group, an international strategic consultancy and executive education provider based in Singapore.

    Source: http://www.todayonline.com/singapore/when-public-display-regulation-not-needed?page=1

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  • LTA May Take Action Against SMRT for Allowing ACS (I) to Five Charter MRT Trains Without Approval

    LTA May Take Action Against SMRT for Allowing ACS (I) to Five Charter MRT Trains Without Approval

    SINGAPORE: The Land Transport Authority (LTA) is looking at taking “appropriate action” against SMRT after Anglo-Chinese School (Independent) chartered five MRT trains to transport students and teachers to a rugby match on Tuesday (Aug 26).

    MediaCorp’s 938 Live reports that more than 3,000 students, staff and other supporters such as parents and alumni match were to be ferried to the match in time for its 4pm kick-off. The hired trains travelled from One-North station to Stadium MRT station at seven-minute intervals.

    LTA said SMRT did not seek its approval before agreeing to provide the service to ACS(I). “Under the Circle Line licence, SMRT has to seek LTA’s prior approval for the provision of train services that are not open to the general commuting public,” LTA said in a statement.

    LTA said it has also reminded SMRT that its primary focus must be to ensure good service delivery to the commuting public at large.

    The ACS(I) principal had explained that chartering trains was more convenient than hiring 80 buses for the same price. Still, the resulting photos of trains flooded with a sea of yellow shirts and the sight of the school motto “The best is yet to be” flashing on LED signs on board set tongues wagging on social media.

    The ACS boys beat St Andrew’s Secondary School 28-8 in the National C Division Rugby final.

    Source: http://www.channelnewsasia.com/news/sport/acs-i-rugby-train-ing-lta/1331292.html

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