Tag: SMRT

  • Foreign SMRT Driver Don’t Understand English, Own Company’s Child Fare Policy, Refused To Drive

    Foreign SMRT Driver Don’t Understand English, Own Company’s Child Fare Policy, Refused To Drive

    Driver went on STRIKE, did not want to continue the journey and all of us had to change to the next 969 bus. Waste all of the passenger’s fare and time.. Just because 2 small kids (4YRS OLD & 2 YRS OLD) who was forced to pay bus fare but the driver can’t tell how much is the fare in ENGLISH. If you can’t speak English well… at least know the basics. You can’t come to our country & expect us to speak your language. Brainless.

    And as for you SMRT.. Number 1, please send your FOREIGN drivers for a basic English Speaking course to interact with passengers who can’t speak in Chinese. Number 2, please revise your “Child Bus Fare” requirements.. now year 2017 going 2018 already.. All children below 7 years are tall already.. So please uh.. 😑😑😑

    Last pic is one of the 3 kids that have to pay for the bus fare.. as measured, she is only 86cm..

     

    Source: SG Kay Poh

     

  • 3 Generals With No Experience Given Permanent Secretary Roles

    3 Generals With No Experience Given Permanent Secretary Roles

    Despite having zero relevant experience, 3 army general cronies of the ruling party government were appointed ministerial permanent secretaries roles as their next promotion. The former Chief of Navy, Rear-admiral (RADM) Lai Chung Han, is appointed Second Permanent Secretary under the Ministry of Education. RADM Lai Chung Han has never been in a teaching position or work with education institutes before, but his appointment will give him power to draft education policies.

    Another army general crony, Lieutenant-General Neo Kian Hong, the former Chief of Defence Force from the Singapore Armed Force, who is currently Permanent Secretary for Education Development will be appointed Permanent Secretary for Defence Development.

    The third army general crony, is the current Permanent Secretary for Defence Development, Major-General Ng Chee Khern from the Air Force. He will be promoted to be the Chairman of Government Technology Agency (GovTech) and also serve as the Permanent Secretary (Smart Nation and Digital Government) for the Prime Minister’s Office.

    None of the army generals have any experience in ministerial portfolios. The Singapore government is increasingly becoming a military junta with 6 former army generals appointed as Ministers, including the Prime Minister himself who was a Brigadier-General.

    Singapore army generals have recently took the spotlight due to the collapse of government-owned corporations, SMRT and Neptune Orient Line (NOL). The latter’s failure was more conspicuous as the new management immediately turned NOL profitable after 4 years of straight losses under former army general Ng Yat Chung.

    Cronyism and legalised corruption are major stumbling obstacles for Singapore as the Prime Minister dictator values loyalty over competency when choosing government ministers and high ranking civil servants.

     

    Source: http://statestimesreview.com

  • SMRT Bus Driver Unaware Of New Relaxed Stroller Policy Yet He Scolded Me

    SMRT Bus Driver Unaware Of New Relaxed Stroller Policy Yet He Scolded Me

    This afternoon (20th April 2017) around 1727hrs at Woodlands Interchange, my wife, our 5 months old daughter and I were stopped by 903 SMRT bus driver when we were about to board the bus. The driver told us to fold the stroller that my daughter was sitting on and carry our baby as he claimed that it is within the LTA law not to board the bus with an opened stroller. But the latest update, as of 2 April, it is no longer prohibited.

     

    I was shocked that the driver wasn’t aware of this. So i told him nicely about it. He insists not to let us board and asked me to go to the Passenger Service to confirm this matter.

    The driver began to raise his voice and came down from the bus when I took a picture of the bus plate number (for my reference in case the staff at the Passenger Service ask). He yelled a couple of times “lu bikin orang susah” which means “You’re giving me trouble”. (Padahal dia yang susahkan aku).

    We then walked off and went to the Passenger Service to complain about the situation only to be treated coldy. One of the staff there only gave us the pamphlet about the open stroller and told us to show it to any bus driver in case they didnt know about it. I took the pamphlet and told him that i would like to make a complain about the previous bus driver that yelled at us. The staff then reluctantly reached for a feedback form and gave it to us without explaining what we’re supposed to do.

    I am so dissapointed with the SMRT staffs service. I hope the management will keep on updating their drivers and staffs with all the new rules. I appreciate our hardworking staffs and drivers but also wish they will serve us better in the future to ensure better comfort to all passengers.

     

    Respectfully yours,
    Fadhli Zuhri
    (Regular Public Transport User)

    Source: www.thelocalsociety.com

  • Man Died After Hit By Train At Bukit Panjang LRT

    Man Died After Hit By Train At Bukit Panjang LRT

    A man died after he was hit by a train on the Bukit Panjang LRT early Friday (March 24) morning.

    The Straits Times understands that the man had fallen onto the track at Fajar Station around 1am.

    The Singapore Civil Defence Force (SCDF) said it received a call for assistance at 1.05am and sent one fire engine and one ambulance.

    “A male Chinese was pronounced dead at scene by paramedics,” SCDF said.

    While many residents said they did not notice anything unusual last night, some heard noises from the station.

    “I heard a scratching noise and a boom around 1am, but I thought it was just workers working,” said domestic helper Ms Asrotulida, who goes by one name.

    “I didn’t look to see what happened, and went back to sleep as it was late,” said the 30-year-old, who lives near the station. “Sometimes, there is noise due to the works downstairs.”

    When ST visited Fajar station on Friday morning, services appeared to be operating as per normal.

     

     

    Source: www.straitstimes.com

  • One Year On, Mother Of MRT Accident Victim Says The Family Does Not Blame Anyone

    One Year On, Mother Of MRT Accident Victim Says The Family Does Not Blame Anyone

    Madam Norizan Ismail still remembers the exact question from her husband that sparked her fears that their son Nasrulhudin Najumudin may have been involved in a train accident near the Pasir Ris MRT station.

    “Did Nasrul contact you?” her husband Najumudin Mohd Sahabudin, a technical officer who works in SMRT, asked on the phone.

    He was then managing the crowd after train services were suspended following the accident on March 22 last year, and rang home after hearing that the victims were from their son’s department.

    When Madam Norizan, 55, later received confirmation that her 26-year-old son was one of the two fatalities, she broke down: “I was speechless. I felt my entire body shaking… I just cried.”

    To this day, she gets emotional thinking about her son, who died along with Mr Muhammad Asyraf Ahmad Buhari, 24, in the accident.

    Not long after she got home that day, SMRT’s chief executive and her son’s manager arrived to explain what had happened, she said.

    “They supported us,” she added simply of the company.

    She said SMRT provided her family and Mr Asyraf’s family with cars for them to visit the graves in the weeks following the accident. The pair were buried side by side.

    Both families held prayers last week to mark the anniversary of the two victims’ deaths.

    Madam Norizan said the most emotional period for her close-knit family in the past year was having to spend their first Hari Raya without Mr Nasrulhudin.

    “Before that incident, once or twice a year, we would have a family holiday,” she said, reminiscing about their last trip to Malaysia, in January last year. “We always made an effort to spend time together.”

    Despite the pain, Madam Norizan, who revealed that she prays for her third son every day, appeared forgiving towards the SMRT.

    The rail operator was fined $400,000 last month for failing to take the necessary measures to ensure the safety and health of employees who had to access the train tracks during traffic hours.

    “When we read about it (the fine), we felt bad,” said the customer service supervisor.

    “As far as our family is concerned, nobody wanted this to happen. We are not blaming anyone.

    “Even the supervisor… He has suffered enough because of this incident. It must have been traumatic for him.”

     

    Source: www.straitstimes.com