A reader shared this bad experience with a Pinoy restaurant manager at Basil by ThaiExpress at Kallang Wave mall. Has anyone had the same experience with the outlet?
Read the full post here.
AVOID THIS PLACE AT ALL COST!!!! WORST SERVICE BY THE STAFF!!!!
I’ve been in F&B for awhile and I’ve never encountered such rude staff just for doing a follow up on the food. Do us all a favour and FIRE YOUR MANAGER NAMED LOVELY ASAP!!!! Seriously!
My BF approached her nicely asking for his food which was delayed for more than 35 minutes and guess what this smart ass lady replied “uhhhh” with a dumb face- and when he ask if she can do something about it like ask the kitchen she replied “yeah but doesn’t your table have the 3?” (We ordered 4 since there’s 4 of us). Worst part is when she hand over the last dish (45 minutes late) she rolled her eyes at us!!!!
Do your customers a favour and send her ass back to Philippines. Her attitude will surely kill your business and the customers who would just like to eat but instead had to wait ages and treated rudely by your pathetic excuse of a restaurant manager.