StarHub customers took to social media to air their frustrations following a fibre broadband service outage by the local telco on Saturday evening (Oct 22).
According to affected StarHub customers on social media, the outage started at around 10pm and has yet to be resolved.
Responding to queries from Channel NewsAsia, a StarHub spokesperson said the telco is “working as fast as it can to fix an issue affecting customers’ broadband service” and added that updates on the outage will be provided on its Facebook page.
You don’t really know what you got till it’s gone. #starhub #wifi #howcouldyou
— Bernard Dinata (@BernardDinata) October 22, 2016
@ChannelNewsAsia @StarHub internet connection has been down for close to 90 mins. #newsworthy
— Thanapong (@tpzzz) October 22, 2016
#StarHub
At least have the decency to give some update on twitter and facebook that you have an issue.— Stephane Leyo (@StephaneLeyo) October 22, 2016
Source: ChannelNewsAsia
