StarHub customers are complaining of another broadband service disruption on Monday (Oct 24) night, following a disruption three days ago.
Many have taken to social media to express their dissatisfaction with the telecommunications company.
In a Facebook post at about 10.40pm, StarHub said they were “aware that some broadband customers are facing difficulties accessing the Internet”.
“We are looking into this right now, and will post updates here as soon as we can.”
On Saturday (Oct 22), the company’s fibre broadband was disrupted at around 10pm. The connection was restored at 2am the following day.
StarHub had said it was a network equipment issue.
So StarHub’s down again…. so do we get compensation for tethering our mobile data to finish our work?
— Taufik Batisah (@TaufikBatisah) October 24, 2016
Eh @StarHub, are you trying to compete with @SMRT_Singapore to see who breaks down more often?!
— Xavier Lur (@xavierlur) October 24, 2016
Is it a routine for @Starhub network to go down at 10pm?
— Nicholas chew (@nicholaschew94) October 24, 2016
Source: The Straits Times