KUALA LUMPUR: Hotel Legoland Malaysia Resort has apologised to popular actress Nora Danish and her family for the Sunday incident where they were trapped in the hotel lift for an hour.
Legoland Malaysia Public Relations Manager Deviga Doreraja said the hotel management had apologised personally to the actress and her family.
“We faced a mechanical issue with one of our lifts last night at the Hotel and we wish to once again apologise to the family involved over the incident. We are working closely with the relevant parties to ensure the matter is investigated thoroughly,” she said in a press statement sent to Astro AWANI today.
She said the hotel management is working closely with the lift manufacturer Antah Schindler Sdn. Bhd to identify the technical problems leading to the incident.
On Sunday, Nora had uploaded the picture of herself and family trapped in the hotel lift on her Instagram account.