SINGAPORE: Customers of Affinity Yoga, which operates two outlets here, have filed reports against the company after it shut its doors unexpectedly on Tuesday (Sep 2), the police confirmed.
Notices were posted on the company’s website and at its River Valley Road and Telok Ayer Street studios announcing that classes would be suspended because most of its teaching team had “left without giving notice”. It also asked customers to wait a few days for things to be sorted out.
Attempts to reach the company’s management over the past two days were successful. It is unclear how many customers it has.
Checks with the Accounting and Corporate Regulatory Authority show that Affinity Yoga was registered in June last year, with Ms Haustead Nikki Shadforth, an Australian, and Ms Jeanne Chung, an American, listed as its directors. The company, which offered yoga and pilates instruction, had S$1,000 in paid-up capital.
On its website, there were at least 10 instructors listed on its team.
Both outlets remained shut when TODAY visited on Wednesday and there were customers who turned up, unaware of the situation.
Affected customers interviewed expressed their concern over the situation, citing the slashing of membership fees in the past few months.
One of the customers, Ms Celina Low, 46, said classes at the River Valley studio were going on as usual when she visited on Monday. On Tuesday morning, however, she and others who were looking to attend classes found the studio closed. She said she had paid more than S$1,000 for a one-year package with unlimited classes last year, but the same package was going at S$365 in July.
Another student bought the same package for S$1,580 last year and was offered a renewal for S$552 in April.
“There were very irregular pricings and very aggressive marketing tactics,” said Ms Low.